Recurring Giver Mismatch

The difference in the count of recurring givers is typically due to a difference in the way our systems measure who is a recurring giver. 

Dataro looks at actual donation transactions to determine whether a donor is a recurring giver. During upgrade and reactivation campaigns, your telemarketing agency may be reporting confirmations on the phone as recurring giving, but there will be a lag and sometimes drop-off in actual transactions following the call.