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Help Desk

FAQs

  • Can I add a single new propensity to my subscription?
  • Understanding RG Churn: How do you calculate donors ‘saved’?
  • Understanding the Dataro Score & Rank Graphs
  • How does Dataro estimate campaign net revenue and ROI?
  • Can I compare results from different campaigns?
  • How do I tell if Dataro's predictions worked?
See all 37 articles

Video Guides

  • Getting Started with Dataro's AI-powered Donor Scoring
  • Dataro 101 (Raiser's Edge NXT)
  • Dataro 101 (Salesforce)
  • How to generate an optimised campaign list in NXT
  • How to generate an optimised campaign list in Salesforce

Tutorials

  • How to store campaign data for Dataro's integration (Raiser's Edge/NXT)
  • How to plan and carry out your Engage & Retain calls
  • Running an Engage and Retain Experiment
  • How to Create Efforts and Appeal Mailings in BBCRM with Dataro
  • Can I export my results reports?
  • How do I interpret my results reports
See all 13 articles

Getting Started

  • Dataro Setup: Integration Process Overview
  • How does Dataro generate predictions?
  • A Guide to Machine Learning & Direct Mail Appeals
  • Setup: Blackbaud Raiser's Edge NXT
  • Setup: Blackbaud CRM
  • Setup: Salesforce Non-Profit Success Pack (NPSP)
See all 8 articles
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