--- title: Is data deleted from my CRM at the end of my subscription? description: Is data deleted from my CRM at the end of my subscription? --- [Skip to content](https://support.dataro.io/knowledge/is-data-deleted-from-by-crm-at-the-end-of-my-subscription#main-content) English Show submenu for translations [Log a ticket](https://support.dataro.io/knowledge/kb-tickets/new?hsLang=en) ![Dataro Logo Small.png\]](https://support.dataro.io/hs-fs/hubfs/Dataro%20Logo%20Small.png?height=40&name=Dataro%20Logo%20Small.png) Open main navigation Close main navigation - English Show submenu for translations - [Log a ticket](https://support.dataro.io/knowledge/kb-tickets/new) - Login to Dataro Login to Dataro Search the Knowledge Base - There are no suggestions because the search field is empty. 1. [Dataro Help Centre](https://support.dataro.io/knowledge?hsLang=en) 2. [Connections & Data](https://support.dataro.io/knowledge/connections-data?hsLang=en) 3. [Data FAQ](https://support.dataro.io/knowledge/connections-data?hsLang=en#data-faq) # Is data deleted from my CRM at the end of my subscription? The process will differ slightly depending upon your connections. However, for most systems:  - Dataro will not remove the constituent attribute categories (i.e. the fields themselves) that have been created on the Contact record. - If we still have a connection to your CRM directly via API (e.g. for NXT and Salesforce NPSP), we will delete the Dataro data from the constituent attributes. This means that the ranks and scores will no longer be available. - If we do NOT have a direct connection (e.g. if you have already disconnected Dataro or we're using SFTP), then we cannot access your system directly so of course the scores will remain in the system, but will no longer be updated. This means they will go stale quickly and we highly recommend you delete them in this scenario.  - [Dataro 3.0](https://support.dataro.io/knowledge/dataro-3-0?hsLang=en#main-content) - [Getting Started](https://support.dataro.io/knowledge/dataro-3-0?hsLang=en#getting-started) - [Audiences](https://support.dataro.io/knowledge/dataro-3-0?hsLang=en#audiences) - [Insights](https://support.dataro.io/knowledge/dataro-3-0?hsLang=en#insights) - [ProspectAI](https://support.dataro.io/knowledge/dataro-3-0?hsLang=en#prospectai) - [Playbooks](https://support.dataro.io/knowledge/dataro-3-0?hsLang=en#playbooks) - [Audience Builder](https://support.dataro.io/knowledge/dataro-3-0?hsLang=en#audience-builder) - [Introduction to Dataro](https://support.dataro.io/knowledge/introduction-to-dataro?hsLang=en#main-content) - [Overview](https://support.dataro.io/knowledge/introduction-to-dataro?hsLang=en#overview) - [Onboarding](https://support.dataro.io/knowledge/introduction-to-dataro?hsLang=en#onboarding) - [Audience Building](https://support.dataro.io/knowledge/audience-building?hsLang=en#main-content) - [Individual Donor View](https://support.dataro.io/knowledge/audience-building?hsLang=en#individual-donor-view) - [Building Audiences](https://support.dataro.io/knowledge/audience-building?hsLang=en#building-audiences) - [Using Audiences](https://support.dataro.io/knowledge/audience-building?hsLang=en#using-audiences) - [Reporting](https://support.dataro.io/knowledge/reporting?hsLang=en#main-content) - [Campaign Insights](https://support.dataro.io/knowledge/reporting?hsLang=en#campaign-insights) - [Fundraising Insights](https://support.dataro.io/knowledge/reporting?hsLang=en#fundraising-insights) - [Reports & Dashboards](https://support.dataro.io/knowledge/reporting?hsLang=en#reports-dashboards) - [Reporting FAQ](https://support.dataro.io/knowledge/reporting?hsLang=en#reporting-faq) - [Predictions](https://support.dataro.io/knowledge/predictions?hsLang=en#main-content) - [What models are available?](https://support.dataro.io/knowledge/predictions?hsLang=en#what-models-are-available) - [Model Features & FAQ](https://support.dataro.io/knowledge/predictions?hsLang=en#model-features-faq) - [Model Performance](https://support.dataro.io/knowledge/predictions?hsLang=en#model-performance) - [ProspectAI](https://support.dataro.io/knowledge/prospectai?hsLang=en) - [Playbooks](https://support.dataro.io/knowledge/playbooks?hsLang=en#main-content) - [Appeals HQ](https://support.dataro.io/knowledge/playbooks?hsLang=en#appeals-hq) - [Recurring Giving HQ](https://support.dataro.io/knowledge/playbooks?hsLang=en#recurring-giving-hq) - [Mid-Level Giving HQ](https://support.dataro.io/knowledge/playbooks?hsLang=en#mid-level-giving-hq) - [Major Giving HQ](https://support.dataro.io/knowledge/playbooks?hsLang=en#major-giving-hq) - [Legacy Giving HQ](https://support.dataro.io/knowledge/playbooks?hsLang=en#legacy-giving-hq) - [Digital Marketing HQ](https://support.dataro.io/knowledge/playbooks?hsLang=en#digital-marketing-hq) - [Connections & Data](https://support.dataro.io/knowledge/connections-data?hsLang=en#main-content) - [Data Hub](https://support.dataro.io/knowledge/connections-data?hsLang=en#data-hub) - [Data FAQ](https://support.dataro.io/knowledge/connections-data?hsLang=en#data-faq) - [Salesforce](https://support.dataro.io/knowledge/connections-data?hsLang=en#salesforce) - [Blackbaud Raiser's Edge NXT](https://support.dataro.io/knowledge/connections-data?hsLang=en#blackbaud-raisers-edge-nxt) - [Blackbaud CRM](https://support.dataro.io/knowledge/connections-data?hsLang=en#blackbaud-crm) - [Blackbaud RE7](https://support.dataro.io/knowledge/connections-data?hsLang=en#blackbaud-re7) - [Microsoft Dynamics](https://support.dataro.io/knowledge/connections-data?hsLang=en#microsoft-dynamics) - [Donorfy](https://support.dataro.io/knowledge/connections-data?hsLang=en#donorfy) - [ThankQ CRM](https://support.dataro.io/knowledge/connections-data?hsLang=en#thankq-crm) - [Dataro Agent](https://support.dataro.io/knowledge/connections-data?hsLang=en#dataro-agent) - [Other integrations](https://support.dataro.io/knowledge/connections-data?hsLang=en#other-integrations) - [Salesforce ECA](https://support.dataro.io/knowledge/connections-data?hsLang=en#salesforce-eca) - [Content Creation](https://support.dataro.io/knowledge/content-creation?hsLang=en#main-content) - [AI Assist](https://support.dataro.io/knowledge/content-creation?hsLang=en#ai-assist) - [Accounts and Settings](https://support.dataro.io/knowledge/accounts-and-settings?hsLang=en) - [Security & Privacy](https://support.dataro.io/knowledge/security-privacy?hsLang=en) [![Chill listening crop-3](https://support.dataro.io/hs-fs/hubfs/Dataro_logo_black-1-1024x256.png?width=96&height=24&name=Dataro_logo_black-1-1024x256.png "Chill listening crop-3")](https://dataro.io) Copyright © 2026, Dataro