---
title: Recurring Giver Mismatch
description: The difference in the count of regular givers is usually due to a different way of measuring who is a regular giver. 
---

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# Recurring Giver Mismatch

## Why is there a mismatch between the count of recurring givers (RGs) in my system and Dataro?

The difference in the count of recurring givers is typically due to a difference in the way our systems measure who is a recurring giver. 

Dataro looks at actual donation transactions to determine whether a donor is a recurring giver. During upgrade and reactivation campaigns, your telemarketing agency may be reporting confirmations on the phone as recurring giving, but there will be a lag and sometimes drop-off in actual transactions following the call.

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