RG Churn Playbook

Last updated: September 22, 2026

How to implement Dataro into an existing RG Churn program:

  • Update your selections:
    • How many to contact
    • How to find out which donors to contact 
    • Note: Update your existing data brief to reflect these changes.
  • Outreach strategy
    • Calling
    • Paid Ads (Google Ads and Meta Ads)
      • create a custom audience of risky monthly donors using Dataro's RG churn scores
  • Content Strategy:
    • Target with stewardship content and success stories due to your monthly donors
  • How to update automatically triggered journey
  • How to handle multiple months of calling consecutively
  • How to track results

How to utilize Dataro to stand up a brand new RG reactivation program: