RG Churn Playbook

Last updated: September 22, 2026

How to implement Dataro into an existing RG Churn program:

  • Update your selections:

    • How many to contact

    • How to find out which donors to contact

    • Note: Update your existing data brief to reflect these changes.

  • Outreach strategy

    • Calling

    • Paid Ads (Google Ads and Meta Ads)

      • create a custom audience of risky monthly donors using Dataro's RG churn scores

  • Content Strategy:

    • Target with stewardship content and success stories due to your monthly donors

  • How to update automatically triggered journey

  • How to handle multiple months of calling consecutively

  • How to track results

How to utilize Dataro to stand up a brand new RG reactivation program: