--- title: Enabling Donor Contact Details in Dataro description: Users with legacy Dataro accounts may not have donor contact details visible in the platform and will have limited access to some features. --- [Skip to content](https://support.dataro.io/knowledge/enabling-donor-contact-details-in-dataro#main-content) English Show submenu for translations [Log a ticket](https://support.dataro.io/knowledge/kb-tickets/new?hsLang=en) ![Dataro Logo Small.png\]](https://support.dataro.io/hs-fs/hubfs/Dataro%20Logo%20Small.png?height=40&name=Dataro%20Logo%20Small.png) Open main navigation Close main navigation - English Show submenu for translations - [Log a ticket](https://support.dataro.io/knowledge/kb-tickets/new) - Login to Dataro Login to Dataro Search the Knowledge Base - There are no suggestions because the search field is empty. 1. [Dataro Help Centre](https://support.dataro.io/knowledge?hsLang=en) 2. [Connections & Data](https://support.dataro.io/knowledge/connections-data?hsLang=en) 3. [Data FAQ](https://support.dataro.io/knowledge/connections-data?hsLang=en#data-faq) # Enabling Donor Contact Details in Dataro Users with legacy Dataro accounts may not have donor contact details visible in the platform and will have limited access to some features. If your account does not have donor contact details enabled, rather than seeing donor full names, email addresses, phone numbers, and street addresses on contact records or in audiences, by default you will only see donor first names and contact IDs. You will need to return to your CRM to access your full donor contact information. Enabling donor contact details unlocks additional features and capabilities within your Dataro account, including: #### **Better audience building and campaign creation** Dataro’s [Audience Builder](https://support.dataro.io/knowledge/list-builder?hsLang=en) allows you to build and segment audiences directly in Dataro. With donor contact details enabled, you can build campaign files (e.g. email, mail or telemarketing lists) and [export them directly](https://support.dataro.io/knowledge/exporting-an-audience-from-dataro?hsLang=en) from the platform to your other systems or vendors, complete with all of the necessary donor contact information.  *\*requires additional integration, see next section* #### **Improved Individual Donor View** When you view a [donor record](https://support.dataro.io/knowledge/contact-view?hsLang=en) in Dataro, you’ll now be able to see exactly who they are, rather than toggling back and forth between Dataro and your CRM. If you have integrated an email marketing platform (see below) you’ll also see a complete view of their donor journey and interactions with your organization, including online and offline fundraising. #### **Email marketing tool integrations** With donor contact details enabled, you’ll have the opportunity to connect your email marketing platform ([Mailchimp](https://support.dataro.io/knowledge/connecting-dataro-and-mailchimp?hsLang=en) integration available now). Dataro can then combine data from your two systems to provide a better overview of your donors’ interactions with you and allow you to filter lists based on both online and offline fundraising and engagement data.   #### **Additional predictive models** Contact details are required for any email marketing integration. Once your email marketing platform is connected, you can access Dataro’s First Gift Model for converting email subscribers to donors, and [Interest Areas](https://support.dataro.io/knowledge/interest-areas?hsLang=en) tool to understand the topics each contact cares about the most.  #### **Online advertising integrations** Connecting your Meta & Google Ads accounts allows you to push audiences directly from Dataro into those platforms. When contact details are enabled, you can [push a targeted list of contacts](https://support.dataro.io/knowledge/pushing-an-audience-to-digital-advertising-platforms-facebook-or-google-ads?hsLang=en) either for direct advertising (e.g. running digital ads alongside an appeal) or to build new lookalike audiences for donor acquisition.  ### FAQ: **What donor contact details can be brought into Dataro?** Last name, primary address (e.g. street, city, country, zip/postcode), primary email address and primary phone number.  **How can I enable donor contact details for my account?** Just contact your Customer Success Manager and let them know that you’d like to enable donor contact details! **What about data privacy? ** Dataro does not use donor contact details in any of our machine learning models. Review our privacy policy [here](https://www.dataro.io/privacy-policy). **What about data security? ** Dataro is SOC 2 Type 2 certified and all data is stored encrypted. 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